Customer Unload Instructions:

Thank you for your purchase! We are thrilled you chose our product to help make your playground safe!

Your order is now entering the tendering phase where we will prepare the shipping. Here’s what you can expect for your product delivery, and how to manage it:

We will be in touch soon to schedule a delivery date if we have not already scheduled one. We will have the carrier set a specific time to unload with you directly.

Each ton you order is banded to a pallet 4x4x5 feet and weighs 2060 lbs.

It will be delivered in one-ton sacks, strapped down on pallets like the one shown here.

They will be delivered by trucks like this to your facility.

There may be multiple trucks delivering the product.

In order to unload you will need 2 items:

1) A forklift, bobcat or tractor capable of handling the pallet weight (of 2060 lbs) like this:

2) AND a pallet jack for moving the pallets in the truck to the rear of the truck like the one below:

If you haven’t seen it yet, you can watch this video for an installation guide: 

Here are a few details you need to be aware of:

 

  • Due to the high freight cost associated with rubber products returns are not accepted.
  • The customer is responsible for any detention, storage fees, or other shipping charges for failure to accept delivery when contacted by the delivering freight company.
  • Any modification to these terms must be in writing by a sales representative.

Thanks again for choosing Jelly Bean and we look forward to serving you.

Customer Unload Instructions:

Thank you for your purchase! We are thrilled you chose our product to help make your playground safe!

Your order is now entering the tendering phase where we will prepare the shipping. Here’s what you can expect for your product delivery, and how to manage it:

We will be in touch soon to schedule a delivery date if we have not already scheduled one. We will have the carrier set a specific time to unload with you directly.

Each ton you order is banded to a pallet 4x4x5 feet and weighs 2060 lbs.

It will be delivered in one-ton sacks, strapped down on pallets like the one shown here.

They will be delivered by trucks like this to your facility.

There may be multiple trucks delivering the product.

In order to unload you will need 2 items:

1) A forklift, bobcat or tractor capable of handling the pallet weight (of 2060 lbs) like this:

2) AND a pallet jack for moving the pallets in the truck to the rear of the truck like the one below:

If you haven’t seen it yet, you can watch this video for an installation guide: 

Here are a few details you need to be aware of:

 

  • Due to the high freight cost associated with rubber products returns are not accepted.
  • The customer is responsible for any detention, storage fees, or other shipping charges for failure to accept delivery when contacted by the delivering freight company.
  • Any modification to these terms must be in writing by a sales representative.

Thanks again for choosing Jelly Bean and we look forward to serving you.