What You Need To Know About Your Delivery:

Thank you for your purchase! We are thrilled you chose our product to help make your playground safe!

Your order is now entering the tendering phase where we will prepare the shipping. Here’s what you can expect for your product delivery, and how to manage it:

Each ton you order is banded to a pallet 4x4x5 feet and weighs 2060 lbs.

It will be delivered in one-ton sacks, strapped down on pallets like the one shown here.

They will be delivered by trucks like this to your curbside.  There may be multiple trucks delivering the product.

If you wish to delay your delivery, please let us know as soon as possible, otherwise we will start the shipping process shortly.

All residential orders are delivered curbside.

The driver will have a lift gate and a pallet jack.

The pallet jack must have a smooth level surface to operate. It will not be able to move over gravel or grass.

In many cases the driver is able to get into the driveway if you would like them to do so but this is not guaranteed due to possible clearance and turning radius limitations.

We recommend you have a wheelbarrow on hand to take loads of rubber from the driveway to your backyard.
If you haven’t seen it yet, you can watch this video for an installation guide: 

Here are a few details you need to be aware of:

  • Due to the high freight cost associated with rubber products returns are not accepted.
  • Guaranteed shipping times, limited access fees, residential delivery, lift-gate service, install and other services are not included unless noted.
  • The customer is responsible for any detention, storage fees, or other shipping charges for failure to accept delivery when contacted by the delivering freight company. Any modification to these terms must be in writing by a sales representative.

Thanks again for choosing Jelly Bean and we look forward to serving you.

What You Need To Know About Your Delivery:

Thank you for your purchase! We are thrilled you chose our product to help make your playground safe!

Your order is now entering the tendering phase where we will prepare the shipping. Here’s what you can expect for your product delivery, and how to manage it:

Each ton you order is banded to a pallet 4x4x5 feet and weighs 2060 lbs.

It will be delivered in one-ton sacks, strapped down on pallets like the one shown here.

They will be delivered by trucks like this to your curbside. There may be multiple trucks delivering the product.

If you wish to delay your delivery, please let us know as soon as possible, otherwise we will start the shipping process shortly.

All residential orders are delivered curbside.

The driver will have a lift gate and a pallet jack.

The pallet jack must have a smooth level surface to operate. It will not be able to move over gravel or grass.

In many cases the driver is able to get into the driveway if you would like them to do so but this is not guaranteed due to possible clearance and turning radius limitations.

We recommend you have a wheelbarrow on hand to take loads of rubber from the driveway to your backyard.
If you haven’t seen it yet, you can watch this video for an installation guide: 

Here are a few details you need to be aware of:

  • Due to the high freight cost associated with rubber products returns are not accepted.
  • Guaranteed shipping times, limited access fees, residential delivery, lift-gate service, install and other services are not included unless noted.
  • The customer is responsible for any detention, storage fees, or other shipping charges for failure to accept delivery when contacted by the delivering freight company. Any modification to these terms must be in writing by a sales representative.

Thanks again for choosing Jelly Bean and we look forward to serving you.